Your Privacy Fully Protected
Your personal information is our most valued asset. This Privacy Policy clearly explains how gkt99 collects, stores, and protects your data.
How We How We Protect Your Information
End-to-End Encryption
All your data transmissions are secured with 256-bit SSL/TLS encryption. No hacker or third party can access your information in any way.
Data Not for Sale
Gkt99 never sells your personal information to any advertiser or third party. Your data is used solely for operating the Platform.
KYC Security
All documents submitted for identity verification are stored with the highest level of security and are automatically deleted 5 years after account closure.
Regular Security Audits
Our systems are audited by third-party cybersecurity experts once every three months. Any vulnerability identified is resolved within 24 hours.
Secure Data Center
Your information is stored in an ISO-27001 certified data center, with active firewalls, intrusion detection, and 24/7 monitoring.
You're in Control
You can request to view, correct, or delete your data at any time. We are committed to responding within 7 business days.
1 Introduction
Gkt99 (hereinafter referred to as "we", "us", or "the Platform") places the highest importance on the privacy of its members. This Privacy Policy explains what information we collect when you use gkt99, how we use it, and how we keep your personal data secure.
This Privacy Policy is prepared in accordance with the international GDPR (General Data Protection Regulation) guidelines and applicable local laws. By creating an account on gkt99 or using the Platform, you are deemed to have fully accepted this Privacy Policy.
This policy applies solely to the gkt99 website and mobile application. Third-party websites and payment gateways have their own privacy policies that are beyond our control.
Important: We never store your password or full payment card number. This information is always kept in encrypted form.
2 What Information We Collect
Gkt99 collects various types of information to operate the Platform and deliver better services. The table below provides a detailed breakdown of what is collected and how:
| Types of Information | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | During Registration & KYC Verification |
| Contact Information | Mobile Number, Email Address | At the time of account creation |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Timeframes |
| Technical Information | IP address, device type, browser | Automatically logged to file |
| Gaming Information | Betting History, Game Preferences, Session Duration | During Platform Use |
| Location Data | Country & Approximate Region | Automatically from IP |
We only collect the information that is necessary — no excessive personal data is ever requested. No gkt99 representative will ever ask for your password or OTP over the phone or by message.
3 How Your Information Is Used
Gkt99 uses your personal information for the following purposes:
- Account Management: To create, verify, and secure your account.
- Transaction Processing: To ensure deposits, withdrawals, and bonus distributions are processed smoothly.
- Fraud Prevention: To detect suspicious activity and keep accounts secure.
- Customer Service: To resolve your issues and provide the support you need.
- Legal Compliance: To comply with applicable laws, regulations, and regulatory directives.
- Service Improvement: To perform statistical analysis and improve your gaming experience.
- Personalized Experience: To show you relevant games and offers based on your preferences.
Our Commitment: We never send your information to irrelevant advertisers, spammers, or unauthorized third parties.
5 Cookies & Tracking Policy
Gkt99 uses cookies and similar technologies to keep the Platform running smoothly. Cookies are small text files stored in your browser.
- Essential Cookies: To maintain login sessions and carry out security verification — the platform cannot function without these.
- Performance Cookies: Analyzes user behavior to improve website speed and performance.
- Preference Cookies: To remember your language preference, theme settings, and similar choices.
- Analytics Cookies: To gather usage statistics on how the platform is being used.
You can disable cookies at any time through your browser settings. However, turning off essential cookies may limit certain features of the Platform.
gkt99 does not use any third-party advertising cookies, and cross-site tracking is strictly prohibited.
6 Data Retention Period
Gkt99 does not retain your information longer than necessary. The retention periods for different types of data are outlined below:
- Account Information: While the account is active and up to 5 years after closure.
- Transaction Information: Up to 7 years in accordance with financial regulations.
- KYC Documents: Up to 5 years after account closure.
- Log Files: Automatically deleted after 90 days.
- Support Conversations: Up to 2 years after resolution.
Once the designated retention period expires, your data is securely and permanently deleted. In some cases, the retention period may be extended due to legal obligations.
7 Your Data Rights
As a gkt99 member, you have the following rights:
- Right to Access: You can find out what information we hold about you and request a copy.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your information under certain conditions.
- Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.
- Right to Object: You may object to your information being used for marketing purposes.
- Right to Portability: You can receive your data in a structured, portable format.
To exercise any of these rights, please contact our support team. We will respond to your request within 7 business days. In certain cases, legal obligations may prevent us from fulfilling a request in full.
8 Protection of Minors
Gkt99 is strictly for users aged 18 and above. We never knowingly collect personal information from minors.
Age verification is carried out at the point of registration. If we become aware that an account has been created by someone under 18, that account will be closed immediately and all associated data will be deleted.
If a parent or guardian believes their child is using gkt99, please contact our support team immediately.
9 Changes to Privacy Policy
Gkt99 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you via your registered email or through a platform notification.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. The date of the most recent update will always be displayed at the top of this page.
10 Contact
For any privacy-related questions, complaints, or requests, please contact us:
- Email: [email protected]
- Support: Platform Live Chat (Active 24/7)
- Response Time: Up to 7 Business Days
Our Data Protection Officer (DPO) directly oversees all privacy-related matters. Any concern you raise will be taken seriously.